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Shop Survey Design and Administration

ECS can assist in the design, administration and analysis of your repair facility survey.  Your survey will be prepared to facilitate the appropriate data analysis.

Indicate the data below that you are interested in including in your survey. The standard heading information included with our surveys is already indicated.    Upon receipt, ECS will format the survey and email or mail the survey directly to you for review.

Heading Information

Name Address
Telephone FAX
Email Address Shop Owner
Contact Person  

Facility Information

Years in business Years at current location
Days open for business Business hours
Number of Square Feet Trade Association Membership
Warranty on repairs provided Customer satisfaction surveyed
Participation in other repair programs Rental car assistance, policy
Vehicle storage and security Customer parking and waiting area
Number of Cars Repaired Per Month  

Systems

Estimating Systems Shop Management System

License Information

Federal Tax ID State Tax ID
EPA Number Business License Number
Estimators License Number Air Pollution Number
Hazardous Waste Number Business Permit #

Insurance Information

Liability Insurance Information (Carrier, Policy Number, Effective Dates)
Workers Compensation Insurance Information (Carrier, Policy Number, Effective Dates)

Employee Information

Total Number of Employees Number of Estimators
Number of Office Managers Number of Administrative Support
Number of Technicians Number of Painters
Number of Mechanics  

Equipment and Repair Capabilities

Frame Equipment Welding Equipment
Frame Measuring Equipment Paint Mixing System
Plastic Welding Equipment Paint Booth Type
Air Conditioning Repair Wheel Alignments
Towing Services Hazardous Waste Handling

Training Information

Employee Training Programs ICAR Participation

Labor Rates and Allowances

Labor Rates
Misc. Allowances (Haz. Waste etc.)

Other Information Desired
Describe any other data you would like included in the survey and select the appropriate category.

Category
Category
Category
Category
Category

Please provide your contact information below.

Name
Title
Company
Address
Telephone
FAX
E-Mail

If you have any questions, please e-mail us at webmanager@ecsconnect.com or call ECS directly at 503-760-2367.

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Last modified: August 27, 2002