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ECS Product Line
Please scroll down to review our
programs and services or click a link below to review information about the selected
program.
 | Material
Damage Estimate Review
If your customer has minor damage or already has an estimate, ECS will automate and review
the material damage estimate, locate substitute parts and reach a verified cost of repair
with the appropriate repair shop contact. The assigned claim representative will be
provided with a detailed explanation of the ECS review.
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| Direct Repair
Estimate Review
ECS will review estimates prepared by your direct repair shops before the repairs begin.
ECS will also receive and review digital images directly from repair facilities utilizing
digital imaging. ECS will review each estimate and the supporting images for compliance
with your program guidelines. ECS will assist the repair shop in locating substitute parts
and assist the shop to comply with your program guidelines. The estimate review will
ensure consistency across the entire repair program.
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| Catastrophe Support
Fax your shop estimate or spec sheet to ECS. The ECS staff will input the estimate
according to your guidelines into an industry standard collision estimating system. ECS
will return the automated estimate to the designated claim representative or repair
facility. ECS can also upload estimate data to your information provider for management
information reports if desired.
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| Subrogation
Estimate Review
ECS will audit subrogation estimates submitted by adverse carriers. ECS will audit the
estimate and provide detailed documentation to support your subrogation offer.
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| Closed File Analysis
ECS will review a random sample of your closed file estimates (staff, direct repair, and
independent appraisers). ECS will identify trends, examine alternate part usage and
additional allowances. ECS will process the estimates and return a complete analysis of
the estimates.
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| Direct Repair Survey Design and
Administration
ECS will assist in the preparation and administration of repair facility surveys. ECS will
assist you with the design of the repair survey, distribute your survey to repair shops
and follow up with the shops to obtain the completed survey. Once received ECS will
compile the information into a central database and analyze the shop data against your
criteria. Please see our Survey Design Wizard in the ECS Virtual Claims
Office.
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| Shop Reference
Directory
Looking for collision repair shops to create or expand your direct repair program? ECS
maintains profile information on repair shops across the United States.
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ECS works with over fifty different insurance companies on a
daily basis, handling assignments throughout the country. Some benefits of our service are
lowered appraisal costs, prompt turn- around and detailed documentation.
If you would like more information, please use our Contact form
or email us at CompanyWebmaster or contact ECS at 503-760-2367.
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